The father of "open innovation" is back with his most
significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new
paradigm for management in the 21st century.
Open Services Innovation offers a new approach that demonstrates how open
innovation combined with a services approach to business is an effective and powerful way
to grow and compete in our increasingly services-driven economy.
Chesbrough shows how companies in any industry can make the critical shift from
product- to service-centric thinking, from closed to open innovation where co-creating
with customers enables sustainable business models that drive continuous value creation
for customers. He maps out a strategic approach and proven framework that any individual,
business unit, company, or industry can put to work for renewed growth and profits.
The book includes guidance and compelling examples for small and large
companies, services businesses, and emerging economies, as well as a path forward for the
innovation industry.
Table of Contents
Acknowledgments.
Introduction: Open Services and Innovation.
1 The Case for Open Services Innovation.
Part 1: A Framework to Spur Innovation and Growth.
2 Think of Your Business as a Services Business.
3 Co-Create with Your Customers.
4 Extend Services Innovation Outside Your Organization.
5 Transform Your Business Model with Services.
Part 2: Open Services Innovation in Practice.
6 Open Services Innovation in Larger Companies.
7 Open Services Innovation in Smaller Companies.
8 Open Services Innovation for Services Businesses.
9 Open Services Innovation in Emerging Economies.
10 Open Services Innovation: The Way Forward.
Notes.
The Author.
Index.
256 pages, Hardcover
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