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Effective People Management:

Improve Performance, Delegate More Effectively, Handle Problem Staff and Manage Conflict

Effective People Management gives the reader a robust understanding of all the key activities involved in managing staff and maintaining high performance,

including chapters on:

-leadership
-motivating and rewarding people
-team building
-delegating
-selection interviewing
-managing change and handling conflict

By looking at the various ways people obtain and use their power, it explores how to create a leadership presence in a positive way and gives the reader the opportunity to devise their own career development and strategy.

Table of Contents

1. Leadership That Inspires 
2. Management That Engages 
3. Motivation to Energize 
4. Creating a Learning Environment 
5. Efficient and Influential Personal Effectiveness 
6. Staff Recruitment Selecting and Picking Winners 
7. Motivational Performance Management 
8. Recognizing and Rewarding Performance to Celebrate Achievement 
9. Handling Problem Staff and Conflict 
10. Problem Solving to Get Results 
11. Career Management to Progress

256 pages , Paperback