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THE 12 PILLARS OF PROJECT EXCELLENCE A LEAN APPROACH TO IMPROVINGDALAL A.F. / PROJECT RESULTSwydawnictwo: PRODUCTIVITY PRESS, 2011, wydanie Icena netto: The 12 Pillars of Project ExcellenceA Lean Approach to Improving Project ResultsAsking tough questions about the current state of project management, The 12 Pillars of Project Excellence: A Lean Approach to Improving Project Results provides groundbreaking techniques to achieve excellence in project leadership that can result in six sigma type results or failure-free projects. It unveils novel solutions and breakthrough concepts—including project culture analysis, the five powers of project leadership, the power of visualization™, the science of simplicity™, dynamic risk leadership, and dynamic project failures analysis—to help you chart the most efficient path to the pinnacle of project leadership. The author provides the cutting-edge methods based on decades of personal practical experience, valuable lessons learned, and authoritative insights gained from leading over 300 projects to successful conclusions. Complete with powerful tools for organizational- and self-assessment on the accompanying CD, this book will not only transform your approach to project management, but will also provide you with the tools to develop effective leaders and consistently achieve exceptional business results. Table of Contents
Introduction Origin of the Term 'Project' Project Management as a Career Choice Current State of Project Management Do Failed Projects = Failed Project Managers? Criticality of 12 Pillars to Future of Project Leadership Use of Force Field Analysis11 in the '12 Pillars of Project Excellence' How can Executives Maximize Profits from Projects How will Project leaders learn the Art of Mastering the Fundamentals of Project Leadership? 12 Simple Steps to Maximize Benefit from the 12 Pillars Setting the Right Expectations for This Book Transformative Power of the 12 Pillars Please Note: 12 Pillars follows the 'Tao of Simplicity' Tips for Using the Accompanying CD Chapter I: Introduction Project Manager vs. Project Leader Five Powers of Project Leaders Power of Delegation Power of Dynamic Leadership Power of Visualization Power of Lean Thinking Power of Humility Pillar I: Summary Case Study Force Field Analysis Recommendations for Optimal Results from Force Field Analysis Exercises References Chapter II: Introduction Factors for project failure Project Organization Structure Project Types Elements of the Project Organization Structure Responsibility Assignment Matrix Pillar II: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises |Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter III: Introduction Delight the Customers How can a project vision statement be used to delight your customer? Project vision Statement Definition Explanation Example Why is a project vision statement important? How is a project vision statement created? Steps to Create a Project vision Statement Create a Project Vision Committee Review the Charter Interview Key Stakeholders Identify the Priority Areas of Focus Create Initial Project Vision Statement Brainstorm for the Final Project Vision Statement Create a Final Powerful Project Vision Statement The Goal of Creating a Project Vision Statement Setting higher standards versus 'Gold-Plating' A Permanent Project vision Statement of Project Leaders Pillar III: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter IV Introduction Why projects fail? Ambiguous Requirements Importance of Gathering Accurate Requirements Avoiding the Pitfalls of Ambiguous Requirements Project Charter: Setting the Longitude and Latitude for a Project Difference between a Charter and a Vision statement Does creating a Vision Statement and a Charter Guarantee Project Success? Developing a Project Charter Contents in the project charter Good Charter Vs. Great Charter Complete Buy-in from all Stakeholders Signature from Key Stakeholders on the Charter Difference between use of a Charter by a Project Manager versus a Project Leader Pillar IV: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter V: Introduction Why is communication so important? Why is being an Excellent Communicator Critical? Why is being an Excellent Communicator Critical to a Project Leader? Mastering the Art of Excellent Communications Seven Ingredients to master the art of communication Diffuse the passion Pillar V: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter VI: Introduction Lean technology - Simplifying the project What is a Lean Technology? The fundamental principles of Lean Lean thinking in projects Identify and Improve Value Added activities Identify and Reduce Necessary Non-Value Added (NNVA) Activities Eliminate or Reduce Non-value Added Activities and Eliminate Waste A Classic Example of Lean Pillar VI: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter VII: Introduction Reasons for waste Meetings- Sources for waste The Lean Approach to Meetings Components of a project meeting Input Tools and Techniques Output (Results) Steps to Eliminate Waste in Meetings Step 1: Identify and eliminate non-value added meetings Step 2: Minimize/Eliminate non-value added time Determination of Productive Meetings Non-value added time in Complex projects The Right Approach to Calculate the Project ROI using meeting costs ROI Calculations without considering Meeting Costs ROI Calculations considering Meeting Costs ROI Calculations considering meeting costs but reducing # of Meetings by 50% Pillar VII: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter VIII: Introduction Risk Management Dynamic Risk Leadership Methodology Create a risk assessment team Develop an assessment strategy Establish clear threat response plan Unknown risks Pillar VIII: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter IX: Introduction What is Information? What is Data? Why is timely availability of data critical? Data Availability through the Ages Age of Information Overload or Age of Too Much Information (TMI) A Dynamic Data management Plan Steps to Designing a Dynamic Data Management Plan Analysis of Project Data Requirements Selection of Appropriate Data Type and Sources Appropriate Data Storage, Security, Retrieval and Distribution Why is Dynamic Data Management Critical for the Future Success of Project Leaders? Pillar IX: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter X: Introduction What is a Failure? The Difference between a Task Failure and a Project Failure What do 'Success' and 'Failure' mean to a Project Manager What do 'Success' and 'Failure' mean to a Project Leader The Three Modes of Project Failure System Level failure Process Level failure Human Level failure Approach to Investigate and Address Project Failures A Reactive analysis using the "Who" approach with primary focus on human level mode of failure A Proactive analysis using the "Why" approach with a focus on system and process level modes of failure Pillar X: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter XI Introduction The impact of stress- A personal experience What causes stress? Ambiguous Requirements Poor or inadequate project planning Lack of emphasis on understanding Individuals on the Project Team Impact of stress – an anecdote Introduction Experiment Observation Results Lessons Learned Stress and Human function curve Project managers- A ‘one size fits all' approach Project leaders- An 'enlightened' approach The formula for success Pillar XI: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Chapter XII: Introduction Valuing Our True Appreciating Assets People: The real appreciating assets The Pinnacle House of Project Excellence The Unique Philosophy - Dealing with Tough Economic Times Strengthen the Foundation Low tide exposes all sharp edges Create Leaders and Leave a legacy Reward Consistency of Excellence Pillar XII: Summary Case Study Force Field Analysis Force Field Analysis of Organizational Assessment Force Field Analysis of Self-Assessment Recommendations for Optimal Results from Force Field Analysis Exercises Organizational Level Skill-Set Enhancement Exercises Personal Level Skill-Set Enhancement Exercises References Summary Summary of 12 Pillars Conclusion Five Simple Steps to 'Now, Go Do It' Know the Purpose-Pursue it! Winning is Habit - Cultivate it! There will be Resistance -Face It! Passion is a Requirement - Show it! Sky is the Limit - Reach for it! Conclusion: Summary References Appendix 691 pages, Paperback
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