Technology companies can
only achieve the full benefits of Six Sigma if they implement it proactively, starting
with the earliest stages of technology development and product design, link it to a
well-structured product development process, and rigorously manage it. Design for Six
Sigma in Technology and Product Development shows how. Authors Clyde Creveling, Jeff
Slutsky, and David Antis Jr. present step-by-step techniques, flow diagrams, scorecards,
and checklists, plus the first complete introduction to Critical Parameter Management
(CPM), the breakthrough approach to managing complex product development.
C.M. CREVELING, DFSS is
Product Manager for Assembled Products and Project Manager/Master Consultant for a major
Six Sigma Consulting firm, is responsible for new technology development and system
engineering for Six Sigma programs. He was an Asst. Professor at Rochester Institute of
Technology for four years. As a product development engineer, Creveling worked for Eastman
Kodak and Heidelberg Digital for over 18 years. His books include Engineering Methods
for Robust Product Design and Tolerance Design.
J. L. SLUTSKY has 20 years'
experience designing and developing complex medical and image processing products. He is
now Master Consultant for a major Six Sigma Consulting firm, specializing in DFSS,
statistical engineering, robust design, and product development best practices.
D. ANTIS, JR., CEO of a new
global consulting firm and former Vice President of Operations for SBTI, has deployed DFSS
for over a dozen clients, drawing on best practices from Motorola, Kodak, GE, Black &
Decker, and other leading firms. He formerly served as European Director of Operational
Excellence and Total Quality for the Engineered Materials Sector of AlliedSignal,
overseeing quality initiatives throughout Europe.
Brief Contents
Foreword
Preface
Acknowledgments
Part I Introduction
to Organizational Leadership, Financial Performance, and Value Management Using Design For
Six Sigma
Chapter 1 The Role of
Executive and Management Leadership in Design For Six Sigma
Chapter 2 Measuring
Financial Results from DFSS Programs and Projects
Chapter 3 Managing Value
with Design For Six Sigma
Part II Introduction to the
Major Processes Used in Design For Six Sigma in Technology and Product Development
Chapter 4 Management of
Product Development Cycle-Time
Chapter 5 Technology
Development Using Design For Six Sigma
Chapter 6 Product Design
Using Design For Six Sigma
Chapter 7 System
Architecting, Engineering, and Integration Using Design For Six Sigma
Part III Introduction to the
Use of Critical Parameter Management in Design For Six Sigma in Technology and Product
Development
Chapter 8 Introduction to
Critical Parameter Management
Chapter 9 The Architecture
of the Critical Parameter Management Process
Chapter 10 The Process of
Critical Parameter Management in Product Development
Chapter 11 The Tools and
Best Practices of Critical Parameter Management
Chapter 12 Metrics for
Engineering and Project Management Within CPM
Chapter 13 Data Acquisition
and Database Architectures in CPM
Part IV Tools and Best
Practices for Invention, Innovation, and Concept Development
Chapter 14 Gathering and
Processing the Voice of the Customer: Customer Interviewing and the KJ Method
Chapter 15 Quality Function
Deployment: The Houses of Quality
Chapter 16 Concept
Generation and Design for x Methods
Chapter 17 The Pugh Concept
Evaluation and Selection Process
Chapter 18 Modeling:
Ideal/Transfer Functions, Robustness Additive Models, and the Variance Model
Part V Tools and Best
Practices for Design Development
Chapter 19 Design Failure
Modes and Effects Analysis
Chapter 20 Reliability
Prediction
Chapter 21 Introduction to
Descriptive Statistics
Chapter 22 Introduction to
Inferential Statistics
Chapter 23 Measurement
Systems Analysis
Chapter 24 Capability
Studies
Chapter 25 Multi-Vari
Studies
Chapter 26 Regression
Chapter 27 Design of
Experiments
Part VI Tools and Best
Practices for Optimization
Chapter 28 Taguchi Methods
for Robust Design
Chapter 29 Response Surface
Methods
Chapter 30 Optimization
Methods
Part VII Tools and Best
Practices for Verifying Capability
Chapter 31 Analytical
Tolerance Design
Chapter 32 Empirical
Tolerance Design
Chapter 33 Reliability
Evaluation
Chapter 34 Statistical
Process Control
Epilogue Linking Design to
Operations
Appendix A Design For Six
Sigma Abbreviations
Appendix B
Glossary
Index
768 pages