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The Chief Learning Officer: Driving Value within a Changing Organization through Learning and Development

New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in the organization. In a constantly changing business landscape with limited resources and tight budgets, learning must be viewed as essential to a successful achievement of business goals. The individual driving this function, the Chief Learning Officer (CLO), is in a unique position to add significant value to the organization. The role of the CLO is to drive value, focusing on issues such as business alignment, managing resources, innovation, customer service and ROI. The challenge is to show value to the organization in terms that business leaders and financial analysts can understand and appreciate. Written from the perspective of the CLO, this book discusses nine important value-adding strategies, making up this critical role of the CLO of the future. At least twenty high profile CLOs provide their strategies on each of these issues.

This book is essential reading for both the training and HR communities who need to show the value and connect learning to the business. This book shows the value that can be achieved in the organization if it is managed and organized properly and the appropriate leadership is provided.

Real world strategies from successful CLO's

Practical applications for skill development

Shows how to connect the learning enterprise to the business

Table of Contents

The Chief Learning Officer and Value: Trends and Issues;

Developing the Strategy;

Setting the Investment Level: Five Strategies for Selecting the Amount of a Learning and Development Investment;

Align the Learning Enterprise to Business Needs

Shifting to Performance Improvement: Learning is Not Always the Answer;

Create Value-Based Delivery

Managing for Value;

Demonstrating Value from the Learning Enterprise, Including ROI;

Managing Talent for Value: Acquiring and Managing Talent for Growth and Success;

Develop Productive Management Relationships;

The Voices of CLOs

Paperback, 360 pages