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MANAGING QUALITY
DALE B. wydawnictwo: WILEY, 2007, wydanie V cena netto: 245.00 Twoja cena 232,75 zł + 5% vat - dodaj do koszyka This new edition provides readers with an understanding of the concepts and principles
of TQM whilst explaining the links between TQM theories and other business models. The new
text will continue to be a wide-ranging source of reference for the many associated tools,
techniques and systems.
New edition of a text which is popular with both students, academics and practitioners.
Gives the reader an appreciation of the concepts and principles of TQM.
Serves as an authoritative source of reference for the many associated tools, techniques
and systems.
Now extensively revised in order to reflect recent developments in the field.
New to the fourth edition are chapters on The Received Wisdom on TQM, Old Economy
Businesses and the Quality Function, and Integrated Management Systems.
The fourth edition also includes the latest information on ISO 9000 series of standards
service management and the Excellence Model.
Some of the material has been re-ordered and changes to terminology have been made in
order to bring the book completely up to date.
552 pages, paperback
Po otrzymaniu zamówienia poinformujemy pocztą e-mail lub telefonicznie,
czy wybrany tytuł polskojęzyczny lub
anglojęzyczny jest aktualnie na półce księgarni.
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